Privacy Policy

1. Information We Collect

We collect information that helps us provide services and improve your experience on our site:

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  Form Data: When you use our "Home Form," we collect your First and Last Name, Email Address, Phone Number, and the content of your Message.
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  Behavioral Data: We use Microsoft Clarity to capture how you use our website through behavioral metrics, heatmaps, and session replay to improve our service offerings.
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  Technical Data: This includes your IP address, location, and browser type.

2. How We Use Your Data

We use your information strictly for the following purposes:

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  Communication: To respond to your inquiry and discuss your message.
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  Customer Support: To provide assistance regarding our consulting services.
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  Website Optimization: To improve our website functionality using heatmaps and session recordings.

3. Analytics & Recording Tools (Microsoft Clarity)

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our services.

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  Website usage data is captured using first and third-party cookies and other tracking technologies.
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  This data is used for site optimization and security purposes.
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  For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

4. Third-Party Sharing & Storage

We do not sell your personal data. We share it only with the following service providers to run our business operations:

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  Data Storage: We use secure spreadsheet software (such as Google Sheets or Microsoft Excel) to store and manage the information you submit via our form.
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  Analytics: Microsoft Clarity (for user behavior analysis).
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  Legal Compliance: We may disclose data if required to do so by law or in response to valid requests by public authorities.

5. Global Rights (GDPR & CCPA)

Since Trainadz operates globally, we provide the following rights to all users:

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  Access: You can request a copy of the data we have stored.
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  Deletion: You may request that we delete your contact information and messages from our records at any time.
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  Opt-Out: You can manage your cookie preferences through your browser settings to prevent Microsoft Clarity from tracking your session.

6. Data Security

We implement industry-standard security measures to protect your data. Your form submissions are transferred and stored in secure environments protected by access controls.

7. Contact Us

For any questions regarding your data or to exercise your rights, please contact: [email protected]